NOCoE Case Studies

NOCoE Case Studies capture the strategies and practices currently being deployed to advance the TSMO industry and enable TSMO practitioners to save lives, time, and money.

Case studies are developed in partnership with the authoring organization or individual to succinctly transfer knowledge for the effective use by others in the industry.

Many of the case studies come from TSMO Award Submissions. Please be sure to consider submitting your practices for upcoming awards.

Additional case studies focus on academic and industry collaboration models, the 2017 solar eclipse, and other TSMO practices being deployed throughout the country.

Advanced Planning for Labor Day Closure of Mackinac Bridge

IN THIS CASE STUDY YOU WILL LEARN: 1. How long-term planning and inter-agency coordination prevented congestion during the closing of a major bridge. 2. Why public communications is an essential method to managing congestion during a special event. 3. How a strategic communications plan can provide... Learn More

A Collaborative Effort to Develop the Nevada DOT Comprehensive Business Case

IN THIS CASE STUDY YOU WILL LEARN: 1. How Nevada’s initial capability maturity model (CMM) workshop indicated there was a need for a much stronger understanding of TSMO within the agency, which led to the development of a Comprehensive TSMO Business Case. 2. The first step in developing the TSMO... Learn More

Advancing TSMO in California – Improving Caltrans TSMO Capabilities

IN THIS CASE STUDY YOU WILL LEARN: 1. Caltrans has been using SHRP2 products to advance their TSMO program. 2. Initial capability maturity model (CMM) workshops determined that given California’s size, a concentrated or tailored TSMO approach would be needed for regional implementation. 3. The... Learn More

Innovative and Unique Features of the Regional System Management and Operations

IN THIS CASE STUDY YOU WILL LEARN: 1. By 2030, the MAG regions’ roadways will grow by 35%. 2. How the plan identified priority arterial corridors as regionally significant based on a data-driven assessment using safety, reliability, and vehicle-miles-traveled as criteria. 3. The operations plan... Learn More

Super Bowl XLVIII: Touchdown for TSMO

IN THIS CASE STUDY YOU WILL LEARN: 1. This was the first “mass transit” Super Bowl with very few parking spots and no tailgating or drop-offs allowed. 2. That with NJDOT and NJSP as co-leaders, a core team of stakeholders including police, consultants, the Super Bowl host committee and partner... Learn More

US - 23 Flex Route Project

IN THIS CASE STUDY YOU WILL LEARN: MDOT developed specialized training for Flex Route Operators as well as eleven Quick Reference Guides. Along with the Flex Route system, MDOT incorporated other safety innovations and multi-modal opportunities into the project. The Flex Route improved system... Learn More

Tennessee Advanced Traffic Incident Management Training

IN THIS CASE STUDY YOU WILL LEARN: 1. Trainers in Tennessee delivered the basic traffic incident management course to more than 113,000 emergency responders from 2013 to July 2015. 2. The Tennessee Department of Transportation (TDOT) and Tennessee Highway Patrol set out to create an advanced course... Learn More

Coordinated Highway Assistance and Maintenance Program (CHAMP)

IN THIS CASE STUDY YOU WILL LEARN: Georgia DOT leverage longstanding collaborations, partnerships, and resources to develop and operate CHAMP. The communications team in Georgia was an essential part of the rollout, both internally and externally. CHAMP now has 51 vehicles equipped with push... Learn More

The Iowa Model: Developing a Multi-Service Layered TSMO Program Plan

IN THIS CASE STUDY YOU WILL LEARN: Iowa DOT has also created an internal TSMO Steering Committee to oversee and guide the TSMO program. Iowa DOT developed a short video to introduce and explain TSMO both internally and to the broader public. News coverage of Highway Helper program has helped public... Learn More

Making Smart Moves By Increasing Camera and Sign Capabilities

IN THIS CASE STUDY YOU WILL LEARN New Jersey DOT deploys ITS devices to increase the state’s transportation systems management and operations (TSMO) capabilities. Camera surveillance system locations were primarily determined by comparing NJDOT’s historical incident data to State, County, and... Learn More