NOCoE Case Studies

NOCoE Case Studies capture the strategies and practices currently being deployed to advance the TSMO industry and enable TSMO practitioners to save lives, time, and money.

Case studies are developed in partnership with the authoring organization or individual to succinctly transfer knowledge for the effective use by others in the industry.

Many of the case studies come from TSMO Award Submissions. Please be sure to consider submitting your practices for upcoming awards.

Additional case studies focus on academic and industry collaboration models, the 2017 solar eclipse, and other TSMO practices being deployed throughout the country.

Live 511 Call Center Created Between North Carolina DOT and Correctional Institute for Women

IN THIS CASE STUDY YOU WILL LEARN : 1. How NCDOT avoided a large expense in replacing the aging 511 system. 2. How partnering with the Correctional Institute provided cost savings and resulted in improved customer service. 3. The opportunity provided needed skills to inmates about to reenter the... Learn More

511PAConnect: Two-Way Direct Emergency Communication for Stranded Travelers

IN THIS CASE STUDY YOU WILL LEARN: 1. The need for a two-way communications system and the planning required. 2. How the two-way communications system was implemented. 3. How 511PAConnect was effectively communicated to the public. BACKGROUND In January 2016, Winter Storm Jonas caused hundreds of... Learn More

TSMO Strategies and Implementation Across Caltrans

In This Case Study You Will Learn Efforts to align Caltrans) with TSMO principals began in early 2013 with a multi- agency workshop at the FHWA California Division Office, followed by a more focused workshop in Caltrans District 7. Addressing the organizational structure and makeup was a major... Learn More

Mainstreaming TSMO

IN THIS CASE STUDY YOU WILL LEARN: District 4 developed a TSMO Master Plan to identify appropriate TSMO strategies for their corridors. State highways and arterials were addressed in the Master Plan. Coordination with other Districts and MPOs was essential to mainstreaming TSMO. Background Traffic... Learn More

Thermal Imaging Wrong Way Vehicle Detection System

IN THIS CASE STUDY YOU WILL LEARN: How the coordinated use of thermal imaging cameras, software and processes can detect wrong way vehicles for quick alerts and response. How agencies partner together to be an effective team. How the system creates data for research to prevent future wrong way... Learn More

Development and Maintenance of TSMO Implementation and Strategic Plan

IN THIS CASE STUDY YOU WILL LEARN: 1. How maintaining a TSMO Strategic Plan supports agency direction. 2. How to develop TSMO business case studies that address different audiences 3. How to promote TSMO among different constituencies BACKGROUND Although maintenance and operations services in... Learn More

Use of Social Media To Engage Responders and Promote Safety Laws & Practices

Oregon’s first responder community is vital to the operation of Oregon Department of Transportation (ODOT) roads. The efficiency of Traffic Incident Management (TIM) impacts residents’ quality of life and the safety of the first responders who regularly expose themselves to the dangers of working... Learn More

US-60 and I-10 Interchange Transformation Using TSMO Signage and Restripe Capabilities

US-60 is a major east-west freeway in the east valley of the Phoenix metro area and a principal arterial that spans the state of Arizona. US-60 provides commuter and business access to and from the Phoenix metropolitan region, the largest population center in Arizona. As westbound US-60 merges with... Learn More

ITS Heartland's TSMO University Educational Program

Introduction and Background In response to a U.S. Department of Transportation (U.S. DOT) request for additional Transportation Systems Management and Operations (TSMO) delivery methods that were innovative and provided greater impact, ITS Heartland created the TSMO University Educational Program... Learn More

Hurricane Florence Preparation & Response

In early September 2018, the Eastern United States watched as Hurricane Florence began to grow and strengthen. As the massive storm approached land, it achieved Category 4 status with winds in excess of 130 miles per hour, its center aimed directly at North Carolina. In the week prior to landfall,... Learn More