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Institutional, Organizational, and Process
Tactical Elements
Case Studies & Lessons Learned

NCDOT Hurricane Helene Response

During Hurricane Helene, the North Carolina Department of Transportation’s (NCDOT) TSMO Unit implemented a proactive, multi-faceted, and dynamic response which saved lives, mitigated further loss, and expedited recovery efforts. The TSMO Unit served as a central coordination point for NCDOT’s fie

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Presentation

Adventures in Crowdsourcing: Emergency Management

This webinar spotlights the use of crowdsourced data to enhance transportation agency operations during Emergency Management situations like evacuations, storms, and post-event recovery phases.

Moderator

James Colyar, FHWA Office of Operations and EDC-6 Crowdsourcing Initiativ
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Case Studies & Lessons Learned

COVID-19 Response Plan

IN THIS CASE STUDY YOU WILL LEARN: How NCDOT maintained operations and adhered to the statewide mandate to reduce DOT staff in government facilities, by executing a remote operations plan to sustain essential services How Statewide communication systems NC 511, NCDOT’s customer service line,
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