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Institutional, Organizational, and Process
Tactical Elements
Case Study

Coordinated Incident and Corridor Management Across Agencies — Florida DOT

The Florida Department of Transportation (FDOT) District 4 operates a coordinated, multi-agency Traffic Incident Management (TIM) program designed to improve safety, reliability, and operational readiness across regional corridors. The program integrates Road Rangers, the Florida Highway Patrol (

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Case Study

Central Texas Construction Partnership Program - Construction Data Platform, Work Zone Management Tool, and CTX Go Application — Texas DOT

The Central Texas Construction Partnership Program (CPP) unites the region's seven transportation agencies behind a single, data-driven approach to managing an unprecedented wave of construction, including more than 35 major projects and over $20 billion in infrastructure investment planned acros

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Case Study

Connecticut Department of Transportation HOC Performance Dashboard — Connecticut DOT

The Connecticut Department of Transportation (CTDOT) partnered with Arcadis to build the Highway Operations Center (HOC) Performance Dashboard, a centralized, role-based decision-support platform that consolidates eight statewide operational datasets — incident data, travel time and reliability m

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Publications

TSMO and Information Technology Peer Exchange Report

The National Operations Center of Excellence (NOCoE) hosted the TSMO and Information Technology Virtual Peer Exchange to share information between a cross section of agency leaders in the transportation operations and ITS function and the information technology function of their jurisdictions. Th

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Best Practice

NOCoE Best Practices: Use of Data to Support TSMO

The use of data to support transportation operations has evolved but has always played a key role in managing the transportation system. 

Big data, the concept of collecting and integrating data from numerous sources, has provided practitioners with new opportunities to manage and visu

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Case Studies & Lessons Learned

Expanding TSMO Capabilities through Software and Technology Innovation

FDOT’s TSMO program improves traffic management through technology, real-time data, and stakeholder collaboration. Tools like the SunGuide Alert Viewer and Vehicle-to-Everything Data Exchange Platform enhance safety by reducing accidents and improving emergency response. Dashboards and dynamic to

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Case Studies & Lessons Learned

Remote Maintenance through an Ethernet Power Controller (Pro Switch)

Utah DOT’s (UDOT) implementation of Ethernet Power Controllers (EPCs) enhances traffic monitoring by allowing remote reboots, saving time and travel costs for maintenance staff. This increases device reliability, minimizing downtime and ensuring continuous data collection, which improves road saf

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Case Studies & Lessons Learned

Development of an Inter-Agency Transportation Data Platform to Mitigate Congestion in a Bi-National Region

The NITTEC project improves transportation in the Buffalo-Niagara region by enhancing safety, efficiency, and cost savings. It saves lives through faster emergency response, automated incident detection, and safer commercial vehicle operations. Time is saved with real-time traffic updates, improv

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Case Studies & Lessons Learned

Streamlined All-In-One TSMO Solution

The Comprehensive TSMO Integration Plan streamlines Oklahoma’s transportation by consolidating apps, websites, and data. This improves safety with real-time traveler updates on road conditions, incidents, and weather, allowing safer decisions. Time is saved through efficient resource management,

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