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Institutional, Organizational, and Process
Tactical Elements
Best Practice

Gap Filling Project #3: Best Practices for TSMO Program and Budget Development

This project developed Best Practices for TSMO Program and Budget Development by presenting case studies of successful operations and management programs at State DOTs. This work focuses on summarizing TSMO programs that have effectively mainstreamed TSMO practices and presents State TSMO program

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Standards & Recommended Practices

Gap Filling Project #5: Placing a Value on Travel Time Reliability

The purpose of this Guidebook is to provide guidance on valuing travel time reliability. Some information is currently available in this emerging area. However, more‐comprehensive research is needed. Until that research has been completed, this Guidebook will provide an interim resource document

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Standards & Recommended Practices

Gap Filling Project #2: Deployment Guidance

Therefore, the purpose of Gap Filling Project 2: Deployment Guidance for Transportation Systems Management and Operations Strategies is to provide guidance to practitioners in short-term deployment planning. The project team interviewed agencies to identify the methods that they had developed to

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Standards & Recommended Practices

Gap Filling Project #6: Business Case Primer

This guide has been developed to help proponents of TSM&O communicate effectively about why TSM&O is an important part of the DOT mission. The emphasis here is on “effectively.” Defining “communication” is straight-forward: it is a message developed by one individual or group (the promote

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Informational Product

Gap Filling Project #1: CEO Briefing Book

The "Persuasive SO&M Case Study Briefing Book for decision makers" gap filling project was designed to provide compelling examples from state and regional experience that supports the benefits of SO&M in terms directly relevant to decision makers . The material presented in this document

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Background Material

L17 Amplified Work Plan

Research Plan for L17

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FAQs / Benefits Brochure

L17 Brochure for Traveling Public

New technologies and innovative approaches to keep traffic moving. Learn about effective transportation solutions and how your choices can make a difference.

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FAQs / Benefits Brochure

L17 Factsheet for Implementers

Advances in technology and a better understanding of traffic congestion demonstrate the potential for Transportation Systems Management & Operations (TSM&O) solutions to make the most of existing roadway infrastructure to minimize delay and reduce congestion.

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Standards & Recommended Practices

Gap Filling Project #4: Standard Reporting

This Guidebook provides step-by-step procedures for designing and conducting empirically based (i.e., “observational”) before/after studies for operations strategies. While the focus is on operational strategies, the same procedures may be applied to any highway congestion mitigation strategies,

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FAQs / Benefits Brochure

Project L31 Presentation Guide

This document is intended to be used by speakers who are preparing to deliver the PowerPoint presentation to state DOT CEOs, chief engineers, and/or members of the state DOT CEOs’ executive teams. The presentation is designed to be delivered within a 30-minute period and highlight not just the im

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