Kittleson and Associates, Inc. is assisting the Oregon Department of Transportation in developing a TSM&O Performance Measures Plan to support integration of Transportation System Management & Operations (TSM&O) into day-to-day agency operations, staff development, capital project prioritization (funding), and information to help intra-agency, policy-makers, and traveling public
This is where you come in. You’ve been identified as a leader in TSM&O and we are hoping to speak with you and gather any relevant documentation or actions taken, particularly on the following:
- TSM&O-Specific “program-level” performance measures (not just annual reports). What is influencing day to day decisions & investments related to traffic operations? (e.g. reactive to phone call complaints or proactively finding problems?)
- What data (inputs & outputs) are most useful for driving action around your agencies system management, operations, and TSMO-specific program management?
- What targets have been set for TSMO-specific performance (e.g. 95% of traffic signal detection & communications are functioning; clear lane blocking incidents within 90 minutes)
- What is the motivation for your TSMO performance measure(s)?
- How are TSMO skills sets developed and maintained within your agency staff?
We are looking for your experiences with the following common applications of TSMO performance measures:
- Mobility & reliability (travel times, speeds, buffer times, planning time index)
- Asset management (inventory, functional rating system, maintenance plan, replacement cycle, replacement funding sources)
- Arterial performance (quality of signal progression, queuing, delay, split failures, detection/comm failures, % of clocks in-step)
- Incident management (incident duration, response time, % of incidents received by DOT, frequency of multiple agency responders)
- Traveler information (# of incidents posted, mileage covered with congestion mapping, # of VMS messages posted)
- Maintenance management (# of service requests, response time, % of staff skilled in X, Y, Z)
- Software maintenance (# of licenses, accessibility of software on desktop/mobile devices)
- Traffic Operations/Management Center (TMC/TOC) management (# hours per day of manned monitoring, response time, # of calls/requests fielded)
Please pass along any relevant, recent documentation you have & please indicate if you would be available for a brief phone conversation to discuss further.
Thanks in advance for your assistance!
Shaun Quayle, P.E.
Kittelson & Associates, Inc.
Transportation Engineering / Planning
610 SW Alder Street, Suite 700
Portland, Oregon 97205